Frequently Asked Questions

If you can't find the answer to your question below, then contact me and I will do our best to answer your query.

Yes. Every website that we build is built using WordPress When it goes live we will give you a training session so that you are comfortable with basic changes. Sometimes if the change is more involved or requires new design input you may want to ask us to do it for you and this would fall under our standard hourly charge.
There is an increasing importance being driven by both browser development companies and Google for websites to have a SSL certificate where forms exist. In simple terms this just means that the form data being sent over the internet is encrypted and less likely to then be read by third parties. We agree that making forms secure helps make the internet more secure and may also help your website rank better in Google and therefore suggest that you consider a SSL certificate for your website. If you are an ecommerce website then we believe that it is essential that you have a SSL certificate for your website.
Oh, this is a huge no! All work is completed by myself, me, and I. There are many companies out there that will off-set the workload to additional agencies. I have many clients and friends all around the work that I do work for but I never off-set any projects I take on.
I accept debit cards, credit cards, or bank transfers. When you sign up you will need to pay 50% upfront with the balance due when your site goes live. Our hosting charge starts from when you sign up.
I will ask you to complete a short questionnaire and then if I have any questions I will discuss them further with you. Then I will undertake research on your industry to be able to create a design concept. This is basically an image of the homepage and Iwill then ask for your feedback, see if I am on the right track with your requirements. I will keep working on this design until you are 100% happy and then once you have approved it the website will be built. Please note that as I offer unlimited revisions we can guarantee that you will be 100% happy as I will keep working on it until you sign it off, however, once the website is signed off and I start building it any further design changes may be chargeable.
Every project is different but assuming that there are no delays from your side of things a typical website will take between 4 and 8 weeks to be completed. Previously I have been able to complete a website in less than 2 weeks, however, this is specific to what is needed and my current work demands.
That’s no problem at all. There are various different options so please contact us so that we can discuss the best configuration for you. Please note that our service is only offered as a hosted solution so your website will ultimately need to be hosted by us.
You will be able to update your website using our content management system WordPress. However if you need something more involved or don’t have time then we will make any updates required for our standard hourly charge of £35. We will agree on every support task with you upfront so that you understand exactly what is involved.